How might problems be solved by themselves?
Everyone who wants to get easy solutions for complex problems, knows what we're talking about. It's hard, isn't it? But there it's something that moves us forward.
If you smash the problem down into the smallest parts, step by step, everything starts to make sense.
If you believe that shredding problems can maximize performance - this is the right article for you.
It is often stated in numerous literatures that if we take smaller steps, we can change the whole journey to our advantage.
Sounds nice. But what is it that, in a time of constant advancement of digital services, will allow "problems to be solved by themselves"?
One of the concepts of "upstream thinking" within UX design is Kaizen, that helps us not to get hypnotized by complexity. Kaizen raises all parties involved in the digital transformation process to a high level of responsibility.
Can every change process be building at the same time?
Kaizen doesn't stifle creativity - upgrades it. Kaizen helps us to overcome problems easily and quickly with constant change and improvement.
UX design is a creative process. The process that can be applied to different problems, from how citizens interact with the government on how to find clean water or cure for ebola in Africa.
The concept found its area where it serves it the best - Digital services. As all software are a service today, user experience became crucial. Kaizen, on the other hand, helps changes in such an environment to be normal.
They both have something common. They have an impact on the internal and external environment. Long-term, they guarantee great savings as well as the establishment of high efficiency in a business environment. They are some kind of standardization in creativity.
With this change in design concept, the business environment becomes more comfortable and the potential problems become more predictable.
Like we said, standardization does not necessarily stifle creative change. In this case, it allows change to be realized and adapted more quickly, each step back can be quickly overcome.
This combination may require significant setup work. Continuous improvements are imperative at every stage of project implementation. This kind of change, in the beginning may increase costs, but be sure that the result will justify the investment in your business improvements.
Through well-established principles, this concept leaves room to make your ideas happen.
Make principles be important for you
Kaizen's UX design requires enabling the right mindset throughout the digital transformation or advancement chain. When we use Kaizen principles that focus on shifting focus in UX design, they reinforce the power of management.
Reason is that the UX and Kaizen concepts are actually complementary. Both UX and Kaizen are lengthy processes. These processes have their own rules and principles. This is the key to guaranteed success with their simultaneous implementation..
Kaizen in this way involves identifying problems and opportunities, creating solutions and implementing them. It's the same for UX design.
Every little step in implementing change can inspire creativity. No need for overthinking. Following short thoughts, taking over actions is a guaranteed success.
Sometimes it's a problem to find the focus of a project which will be crystal clear. Despite endless meetings and conversations, we will know what we want change, but often not how to make that change. By repeated and constant analysis we will come to a solution. After every meeting define small action points that you can do today to make thing move forward.
Over time, the course shifts and the focus becomes clearer. We get faster to the point if we have a series of small questions that will help us determine our focus faster: Why are we doing this? What will we find out? What is the real problem here? What do we do about it? Is there actually a problem?
Remember, short questions can make hypotheses quicker. And assumptions are hidden powers. Don't reject them.
The importance of the continuous improvement process in UX
When used within UX design, Kaizen applies to all activities that continuously improve all participants in the project and their contribution.
The Kaizen concept is based on adequate identification of activities. Once Kaizen enters the business, it becomes an integral part of thinking for everyone, even the end-user.
The Kaizen concept within UX design starts from defining transformation strategies, through exploring adequate design, implementing design, creating wireframe, mapping "user journey", building interactive prototype, and ultimately delivering visualized digital transformation.
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UX is indeed an agile process. It can often be heard from UX that "design is never finished". This is because new insights can always be discovered within UX that could lead to a rethinking of design decisions. It will be a good idea to start from the premise that the design processes will be constantly reviewed, optimized and analyzed for improvement.
Within each of these major stages of the UX design process, there are several individual steps that are taken to enhance the user experience of the application, digital service, website, or digital platform.
We're not ideal. And that's fine. It's wrong to reconcile with the fact that today we are the same as we were yesterday.
The key is to practice continuous improvement and think about digital platforms and transformations as a system, which are made up of smaller parts. We can improve all these parts on a daily basis.
The continuous improvement process is an adaptive methodology for improving end-user experiences. It is a continuous process. The concept that best explains this and gives specific guidance is Kaizen.
Kaizen at UX aims to fix the causes of recurring problems.
The process of continuous improvement is a key tool for progress. Step by step. This is not an overnight process. This is a process that will constantly rotate along the circular flow of the PDCA matrix. Plan-Do-Check-Act. This is matrix is the core of Scrum methodology that is used a lot in cross functional teams in the IT industry.
Taking small steps to the top of the hill
Hypothesis is our hidden strength. We do not reject them. We are proactive about troubleshooting. There is no place for pending processes. Perfectionism and agile change is our daily routine. We do not give up solutions as long as we find mistakes. We are building an environment where everyone will feel good as they make their contribution. Minimum five "Why" will bring you to the cause of the problem. We adopt information from many people. Small improvements are our "little steps" to making big changes.
And we never stop advancing.
We can do it
We apply Kaizen in our business. We know what works and what doesn't. Now these experiences form the backbone of the small improvements that make up our business. We want to help you keep up with digital development. Email us.
We certainly don't have all the answers, but we might ask the right questions. Share your idea with us. Together we can do better things.
